McLeod Health Physicians and Hospitals recognized for Excellence in Healthcare

Dr. Aundrea Loftley

McLeod Health physicians and hospitals were recently recognized for providing excellence in healthcare by national healthcare research leader Professional Research Consultants, Inc. (PRC). The awards were presented during PRC’s 2018 Excellence in Healthcare Conference in May.

Dr. Aundrea Loftley, a McLeod Endocrinologist, and Dr. Timothy Spurling, a McLeod Gastroenterologist, were recognized as Top Performers for Overall Doctor Rating. They are ranked at or above the 100th percentile, which equates to the highest scoring physicians in the nation. The following fifteen McLeod physicians were also honored for being ranked in the top ten percent in the nation as 5-Star recipients: Dr. C. Richard Alexander, Dr. Gary Barrett, Dr. Paul Chandler, Dr. James Garner, IV, Dr. Keith Harkins, Dr. Eric Heimberger, Dr. William Jackson, Dr. Patrick Jebaily, Dr. Marie LiVigni, Dr. Ansel McFaddin, Dr. Alex Newsom, Dr. Gilliam Skinner, Dr. Christopher Stanley, Dr. Neil Trask, and Dr. Weave Whitehead.

Dr. Timothy Spurling

The honors received by hospital include:

•McLeod Health Cheraw
Silver Achievement Award: Emergency Care, McLeod Cheraw VSA/SE Re-evaluated

•McLeod Health Clarendon
Top Performer Award for Inpatient Services – Communication About Medications

•McLeod Health Dillon
Top Performer Award for Inpatient Services – Communication with Doctors
5-Star Award for Inpatient Services – Communication About Medications
5-Star Award for Inpatient Services – Communication with Nurses
5-Star Award for Inpatient Services – Responsiveness of Staff
Platinum Achievement Award for Effective Care Transition – HCAHPS
Gold Achievement Award for Emergency Care, McLeod Dillon VSA Re-evaluated

•McLeod Health Loris
5-Star Award for Inpatient OB/GYN Services – Overall Quality of Care
5-Star Award for Inpatient Services – Overall Hospital Rating
Platinum Achievement Award for The No Pass Zone (HCAHPS)

•McLeod Health Seacoast
5-Star Award for Inpatient Orthopedic Services – Overall Quality of Care
4-Star Award for Inpatient Services – Overall Quality of Care
4-Star Award for Emergency Department Services – Overall Quality of Care
Platinum Achievement Award for The No Pass Zone (HCAHPS)
Gold Achievement Award for Time to Care (Emergency Care)

•McLeod Regional Medical Center
5-Star Award for Inpatient Medical Services – Overall Hospital Rating
5-Star Award for Inpatient Surgical Services – Overall Hospital Rating

“It is an honor to recognize the hospitals and physicians of McLeod Health with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and McLeod Health has shown their commitment to making their hospitals a better place to work, a better place to practice medicine and a better place for patients to be treated.”

“It is exciting that our patient satisfaction survey results have earned our hospitals and physicians such prestigious recognition,” said Cathy Lee, Vice President of Service Excellence for McLeod Health. “However, scores are not the true reason we celebrate. What makes these awards meaningful is the fact that our doctors, nurses and staff make the needs of our patients, their number one priority. The survey scores simply reflect that patient-centered philosophy.”

For 18 years, PRC’s annual Excellence in Healthcare Conference has brought together hundreds of healthcare leaders to focus on transforming the patient experience. The awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement and/or physician alignment and engagement based on surveys of their patients.

Explanation of Awards for Facilities:
Top Performer Awards are presented to facilities that have scored in the 100th percentile in a given category.
5-Star Awards are presented to facilities that have scored in the top ten percent within PRC’s national database.
4-Star Awards are presented to facilities and emergency departments that have scored in the top 25 percent within

PRC’s national database.
Achievement Awards recognize organizations at the hospital, facility, department or unit level for enhancing their patients’ perception of care by focusing on Key Drivers of Excellence.

Author: Rachel Howell

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